Macrossans Lawyers Brisbane law firm

Personal Information Collected

Macrossans Lawyers generally collects your name, address, contact telephone and facsimile numbers, email address and any information which may be required to provide the legal services you have requested. The information is collected for the purpose of providing legal services to you. If you provide incomplete or inaccurate information we may not be able to provide legal services to you.

From time to time we may need to collect additional information from you for the purpose of providing legal services to you. This will depend upon the nature of the assistance you require from us from time to time.

Disclosure of Personal Information

Macrossans Lawyers treats all information collected as strictly confidential. Personal information is not sold, rented or traded for any purposes. Macrossans Lawyers does not disclose information about you unless.

• the disclosure is required by law;
• the disclosure is necessary to provide the legal services you have requested; or
• you have consented to our disclosing the information about you.
  

Security of Personal Information

Macrossans Lawyers is committed to ensuring that your personal information remains secure and undertakes all reasonable steps to prevent your personal information from being accessed illegally. Macrossans Lawyers endeavours to ensure all information it holds is up to date and accurate. We encourage you to advise us of any changes in your personal information details held by us and we will use all reasonable efforts to keep your personal information up to date and accurate.

Access to Information

You can request Macrossans Lawyers to provide you with access to the personal information we hold about you at any time. You can contact us either by telephone or in writing or by email. If we are unable to provide any part of the personal information we hold about you, we will let you know why.

Use of our Website

For statistical purposes Macrossans Lawyers collects information on the number of visits made to our website. However, we do not use cookies or web bugs on the site and do not collect any information about the person or entity which has visited the site.

Complaints Handling

If you have a complaint about the way we have handled your personal information, please contact us to discuss the complaint with our privacy officer. Alternatively, you may put the complaint in writing. We will respond to your complaint quickly. If you are not satisfied with our response to your complaint, then you may contact the Federal Privacy Commissioner. Contact details for the Privacy Commissioner are available on the Privacy Commissioner's website at www.privacy.gov.au.

Retention of Information

Macrossans Lawyers keeps information relating to particular legal services provided to you for a period of 7 years from the end of the matter (except for a file relating to the preparation of a will which is kept indefinitely).

e-Alerts

Disclaimer

We will never rent, sell, or otherwise use your email address for anything other than the services you specifically request. 

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